Privacy Policy

Last updated: June 29, 2026

Pond Consulting ("we," "us," or "our") operates the NauticBoss website and SaaS platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and account credentials provided during registration.
Vessel and Business Data: Information about vessels, clients, registrations, licenses, insurance, and compliance documents that you enter into the Service.
Usage Data: Log data including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
Device Information: Device type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the NauticBoss Service
Process your registration and manage your account
Generate compliance documents using our AI-powered document engine
Send administrative communications, including account activation and service updates
Respond to your inquiries and provide customer support
Monitor and analyze usage trends to improve the Service
Detect, prevent, and address security issues and fraudulent activity
Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on: (a) your consent when you register for the Service; (b) the performance of our contract with you; (c) our legitimate interests in operating and improving the Service; and (d) compliance with applicable legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist with hosting, analytics, email delivery, and customer support, bound by confidentiality agreements.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

5. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, multi-factor authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain data after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict certain processing activities
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@pondconsulting.biz.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@pondconsulting.biz
Website: https://www.pondconsulting.biz